In The Airport

AIRPORT ARRIVAL PROCEDURE

Once you finish going through luggage claim and customs, you will see all these vendors and booths offering you free shuttles, better price cars, tours and of course many of them will offer you timeshare presentations, which are included in the “free“ gift they are giving you.

Keep walking to the exit, we will waiting for you holding a sign with your name on it.

Terminal 2

Once you exit the main sliding door, the driver will be waiting for you holding a sign with your name.

Airlines:

Westjet, Airtran, Sunwing, Thompson, Air Canada, Jet Blue, CanJet

Terminal 3

After going out the glass sliding door, the driver will be waiting for you on your right in the pedestrian way.

Airlines: Delta, American Airlines, US Airways, British Airways, Virgin America, Virgin Atlantic, Thomas Cook, United, Sun Country, Spirit.

Terminal 4

Use the left door, which says HOTEL SHUTTLE.  You will walk approximately 2 minutes and the driver will be holding a sign with your name.

Part of your group is arriving later

If you have one reservation and the other part of the group is arriving at different times and terminals. The greeting point is in terminal 3 in the MargariteVille Restaurant Bar.

If you arrive to terminal 2 and need to go to terminal 3, you can use the free shuttle that Cancun Airport provides, it goes every 20 minutes