About Us
We are a successful team oriented to give all the best to our customers. Our main goal is to make a smoothly, safe booking process, so you can relax and enjoy the extraordinary experiences from your holidays.
Bring comfortable shoes, shorts, swimming suit, hat or sun cap, and a change of dry clothes. You might one a long-sleeve t-shirt.
It is allowed to bring non-alcoholic drinks and snacks to the tours.
Children younger than 6 years old are not allowed.
Our expeditions are not suited for people with severe physical disabilities, heart diseases, pregnant women and for people under the influence of alcohol or drugs.
Yes, there must be a responsible adult for the children.
267 lbs. or 120 Kg.
3.6 ft. or 1.10 m.
Yes, please only bring biodegradable suntan lotion and mosquito repellent.
The parks or tours do not offer a specific vegetarian menu, but you can find in some potato patties, beans, rice, vegetable soup, salad, tortillas and fruit of the season.
It is highly recommended you bring cash, debit or credit card, since you can buy the photo service, buy souvenirs, and if you got an excellent service to give a tip to the guide or staff.
We continue. In the case of thunderstorms, we will bring you to a protected place.
Is a natural pit or sinkhole, resulting from the collapse of limestone bedrock that exposes groundwater underneath.
Children under 4 years old are not allowed.
The minimum age is 12 years old.
The minimum age is 6 years old.
Yes, there must be a responsible adult for the children.
To protect the visitors and the cave, it is not allowed to bring the cameras inside. However, you can always take photos outside the cave.
No, in case you did not brought your equipment there is an additional 15 USD fee for a full equipment rental. It includes, BDC, regulator, mask, fins and wetsuit.
Yes, it includes the equipment.
Bring comfortable shoes, shorts, swimming suit, hat or sun cap, and a change of dry clothes. You might one a long-sleeve t-shirt.
The expeditions are not suited for people with severe physical disabilities, heart diseases, pregnant women and for people under the influence of alcohol or drugs.
Yes, please only bring biodegradable suntan lotion and mosquito repellent.
It is highly recommended you bring cash, debit or credit card, since you can buy the photo service, buy souvenirs, and if you got an excellent service to give a tip to the guide or staff.
We continue. In the case of thunderstorms, we will bring you to a protected place.
It is from November until February.
It is from May to September.
The minimum age is 12 years old.
The minimum age is 6 years old.
Yes, there must be a responsible adult for the children.
No, in case you did not brought your equipment there is an additional 15 USD fee for a full equipment rental. It includes, BDC, regulator, mask, fins and wetsuit.
Yes, it includes the equipment.
Bring comfortable shoes, shorts, swimming suit, hat or sun cap, and a change of dry clothes. You might one a long-sleeve t-shirt.
The expeditions are not suited for people with severe physical disabilities, heart diseases, pregnant women and for people under the influence of alcohol or drugs.
Yes, please only bring biodegradable suntan lotion and mosquito repellent.
It is highly recommended you bring cash, debit or credit card, since you can buy the photo service, buy souvenirs, and if you got an excellent service to give a tip to the guide or staff.
We continue. In the case of thunderstorms, we will bring you to a protected place.
It is not allowed to bring in food and beverages to the parks Xcaret, Xel-Ha, Xplor or Xoximilco.
For XCARET & XEL-HA: Bring comfortable shoes, shorts, swimming suit, hat or sun cap, and a change of dry clothes. You might one a long-sleeve t-shirt.
For XPLOR: wear long shorts, t-shirts, swim suits and water shoes that can be attached to your ankles.
For XOXIMILCO: bring comfortable clothes and clothing for cold in case the temperature drops in the night.
Yes, please only bring biodegradable suntan lotion and mosquito repellent.
The parks or tours do not offer a specific vegetarian menu, but you can find in some potato patties, beans, rice, vegetable soup, salad, tortillas and fruit of the season.
We continue. In the case of thunderstorms, we will bring you to a protected place.
No, please bring your towel.
267 lbs. or 120 Kg.
3.6 ft. or 1.10 m.
Select the services you want to buy and use PayPal. You can pay either with your own PayPal Account or with debit or credit card.
Once you have payed, you will get an e-ticket. Please print it and bring it with you the day of the tour.
Xcaret, Xel-Ha, Xplor and Xoximilco please bring a copy from your ID and if you payed with a bank card, also a copy. In case, someone else, made the payment for you, please bring a copy of the ID from the person and a copy from their bank card.
Yes, you need to bring a copy from your child´s ID.
Yes, you may change them until 4 days before it takes place and during the next 6 months.
No, we do not accept changes to another name.
Send us an email to info@allesplaya.com explaining you could not print it and we will send you via email the ticket, so you can print it before arriving to the tour.
No, please bring a copy of the ticket, of the ID and from the bank card.
Reservations cancelled within more than 4 days in advance before the booking date are subject to a 30% administrative fee. From day 4-0 or in case of no show, reservations are non-refundable.
We are a successful team oriented to give all the best to our customers. Our main goal is to make a smoothly, safe booking process, so you can relax and enjoy the extraordinary experiences from your holidays.