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TERMS AND SERVICE – Transfers Playa del Carmen


Terms and Conditions

By using the website you agree to be bound by the Terms and Conditions, it is important for you and for us that you read the Terms and Conditions. If you do not agree to these Terms and Conditions please do not use the website. The content can de change at any time.

The services promoted in this site that may involve a risk, is the solely responsibility from the customer in case of losses or damages of any circumstance.

Cancellation Policy

If the cancellation is done more than 48 hours in advance, there is 100% refund.

If the cancellation is done between 24 and 48 hours in advance, there is a 50% refund.

If the cancellation is done before 24 hours prior to the start time, the service will be charge on full and there is no refund.

The customer has the responsibility of their belongings the whole time during the service.

In case of a reservation before 48 hours, please contact us, to get a confirmation that there is availability and we can provide you with the service. Our cancellation policy will apply in any circumstances.

All children under 12 years old and infants from 0 to 2 years old count towards the occupancy of the vehicle.

We strongly recommend to contact a travel insurance for your trip.

In case we do not find you in the address given for the pick-up and you do not answer the telephone due to any reason, there won´t be a refund.

If you do not find our representative of the transfer and you do not call us but you decide to make other travel arrangements, there won’t be a refund.

When you book through you agree you are more than 18 years old, you are capable of legal obligations, you accept the Terms & Conditions and you are providing the accurate information.

Privacy Policy

We do make use of cookies on our website to collect information on the website use. We only use this information to improve our services.

We do collect personal information in order to deliver the services.

By buying a service from the website, you accept the use the personal information, so the service can be deliver.